ph76 Casino – Privacy Policy

1. Introduction

ph76 ("ph76", "we", "us", or "our") operates the online gaming platform accessible at ph76.vip (the "Platform"). This Privacy Policy describes how ph76 collects, uses, discloses, stores, and protects personal information provided by or collected from members, visitors, and users of the Platform ("you" or "Member").

ph76 takes the privacy of its members seriously. Every Filipino player who registers on ph76 trusts us with personal information, and that trust obliges us to handle such data lawfully, fairly, and transparently. This Policy is written in plain language so that members — whether they are based in Manila, Cebu, Davao, or any other part of the Philippines — can clearly understand their rights and our obligations.

By registering an account on ph76, accessing the Platform, or using any ph76 service, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not consent, you must not use the ph76 Platform.

2. Data Controller

ph76 is the data controller responsible for personal data processed in connection with the Platform. If you have questions about this Policy or wish to exercise your data rights, please contact us using the details in Section 14 of this Policy.

3. Data We Collect

ph76 collects the following categories of personal data from members:

Category	Examples
Identity Data	Full legal name, date of birth, government-issued ID details, selfie/photo verification
Contact Data	Registered mobile number, email address, residential address (where provided)
Account Data	Username, encrypted password hash, account settings, communication preferences
Financial Data	GCash number, PayMaya number, bank account details (reference only), transaction history, deposit and withdrawal records
Gaming Data	Game session logs, bet history, win/loss records, bonus usage, responsible gaming tool settings
Technical Data	IP address, device type, browser type and version, operating system, session timestamps
Usage Data	Pages visited, navigation paths, features used, time spent on Platform
Communications Data	Records of support chat sessions, email correspondence, dispute submissions

4. How We Collect Your Data

ph76 collects personal data through the following means:

• Direct provision: Data you provide when registering an account, completing identity verification, making a deposit, contacting support, or updating account settings;
• Automated collection: Technical and usage data collected automatically when you access or use the Platform, including via cookies and server logs;
• Third parties: Identity and fraud-screening information from identity verification service providers; transaction data from payment processors such as GCash and PayMaya; geolocation data from device and network providers;
• Publicly available sources: Publicly accessible records used for anti-fraud and anti-money laundering screening purposes.

5. How We Use Your Data

ph76 uses personal data for the following purposes:

• Account management: To create, maintain, verify, and administer your ph76 account;
• Service delivery: To provide access to games, process deposits and withdrawals, apply bonuses, and deliver customer support;
• Identity verification and KYC: To verify your identity and age (21+) as required by applicable regulations and ph76's obligations as an online gaming platform;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other illegal activities;
• Responsible gaming: To monitor gaming activity, enforce responsible gaming limits, and intervene where problem gambling indicators are detected;
• Legal compliance: To comply with anti-money laundering obligations, tax reporting requirements, and requests from lawful authorities;
• Platform improvement: To analyse usage patterns, diagnose technical issues, and develop new features and services;
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to members who have opted in to receive such communications. You may withdraw marketing consent at any time by contacting support.

6. Legal Basis for Processing

ph76 processes personal data on the following legal bases under Republic Act No. 10173 (Data Privacy Act of 2012):

• Contractual necessity: Processing required to fulfil the member agreement, including account creation, service delivery, and payment processing;
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML obligations, and regulatory reporting;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by member rights;
• Consent: Processing for direct marketing communications, where your prior consent has been obtained.

7. Sharing Your Personal Data

ph76 does not sell or rent personal data to third parties. ph76 may share personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors: GCash (Mynt – Globe Fintech Innovations, Inc.), PayMaya (Voyager Innovations), and other licensed payment service providers, for the purpose of processing deposits and withdrawals;
• Identity verification providers: Third-party KYC and e-KYC service providers engaged to perform identity and age verification;
• Game content providers: Licensed game studios and aggregators (e.g. HRG, Pragmatic Play) that host game content accessible through the ph76 Platform, to the extent required for game delivery and logging;
• IT and hosting providers: Cloud infrastructure and managed service providers who host and maintain the ph76 Platform under strict data processing agreements;
• Regulatory and law enforcement authorities: Government bodies, including PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where disclosure is required by law or lawful order;
• Professional advisers: Legal, financial, and auditing firms engaged by ph76 in the ordinary course of business, subject to professional confidentiality obligations.

All third-party processors engaged by ph76 are contractually required to implement appropriate technical and organisational security measures and to process personal data only in accordance with ph76's documented instructions.

8. Cookies & Tracking Technologies

ph76 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used include:

• Strictly necessary cookies: Essential for login sessions, security, and core Platform functionality. These cannot be disabled;
• Functional cookies: Used to remember your preferences (e.g. language, lobby layout) across sessions;
• Analytics cookies: Used to collect anonymised usage statistics that help ph76 understand how the Platform is used and where improvements are needed;
• Security cookies: Used to detect unusual login patterns and prevent fraud.

ph76 does not use third-party advertising or tracking cookies that share your data with external advertising networks. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair Platform functionality.

9. Data Retention

ph76 retains personal data for as long as your account is active and for a period thereafter as required by law and legitimate business need. Specific retention periods include:

• Account and identity data: Retained for the duration of the member relationship plus a minimum of five (5) years following account closure, as required under AML obligations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Gaming session logs: Retained for a minimum of three (3) years for dispute resolution and regulatory purposes;
• Support communications: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until consent is withdrawn plus one (1) year for compliance documentation.

Upon expiry of the applicable retention period, ph76 will securely delete or anonymise personal data in accordance with its data disposal procedures.

10. Security

ph76 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include: 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; access controls limiting data access to authorised personnel on a need-to-know basis; multi-factor authentication for administrative access; regular security assessments and penetration testing; and incident response procedures for data breaches.

While ph76 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a personal data breach that poses a risk to member rights, ph76 will notify affected members and the National Privacy Commission in accordance with applicable law.

11. Your Rights

As a member and data subject, you have the following rights under the Data Privacy Act of 2012:

• Right to be informed: You have the right to know what personal data ph76 holds about you and how it is being used, as described in this Policy;
• Right of access: You may request a copy of the personal data ph76 holds about you;
• Right to correction: You may request correction of inaccurate or incomplete personal data held by ph76;
• Right to erasure: You may request deletion of your personal data in certain circumstances, subject to ph76's legal obligations to retain data;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to ph76;
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact ph76 customer support via live chat or email. ph76 will respond to rights requests within 15 business days. ph76 may require identity verification before processing a data rights request.

12. Children and Minors

The ph76 Platform is strictly for individuals aged 21 years and above. ph76 does not knowingly collect personal data from individuals under 21 years of age. If ph76 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account suspended. If you believe a minor has registered on ph76, please contact support immediately.

13. Changes to This Policy

ph76 reserves the right to update this Privacy Policy at any time to reflect changes in data practices, legal requirements, or Platform functionality. Material changes will be communicated to registered members via the contact details on file at least 7 days before the change takes effect. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

14. Contact

For questions, concerns, or to exercise your data rights under this Privacy Policy, please contact ph76 as follows:

• Live Chat: Available 24/7 via ph76.vip
• Email: [email protected]

ph76's Data Protection Officer will acknowledge your inquiry within 24 hours and respond substantively within 15 business days. For complaints that cannot be resolved directly with ph76, you may escalate to the National Privacy Commission of the Philippines.